You’ll never be alone. You will get paired with your own dedicated Merchant Success Manager, and your own accountability POD with merchants at a similar stage of growth
Merchant Success Managers
When you join MMA, you will be paired with your own dedicated Merchant Success Manager, who will meet with you 1-on-1 for an initial strategy session to map your custom path to success. Together you will also set your quarterly, monthly, weekly and daily priorities.
You will meet with your Merchant Success Manager after each Level of the Merchant Success Track to give you feedback, keep you on track, and ultimately improve.
Additionally, when you join, you will also be assigned to an accountability pod with 7 other merchants at a similar level as you.
You’ll meet with your pod every two weeks to hold each other accountable to action plans, strategize together, and share what’s working. These intimate sessions will be led by your dedicated Success Manager, who you will also have a direct line with inside the community.
These sessions are how you will PROGRESS, so plan to show up to every one!