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Our Promise

Merchant Mastery - Money Back Guarantee

We have had over five thousand merchants enroll in our programs, so we have seen a lot of stuff! And here's what we know: If you have a great product for a great market, and you are a stubborn, gritty entrepreneur, Merchant Mastery is a proven system for accelerating your online sales. But we are a coaching and mentorship program, and definitely not a get-rich-quick scheme. You will need to work hard, provide exemplary commitment, and have the resources to grow your business. And like any other business, your success is entirely dependent on you, your product, your competition, and the customers you serve, so individual results can vary greatly and are not guaranteed.

 

Upon enrolment, you will have immediate access to our complete strategies, tactics, and trade secrets to grow your e-commerce store. However, if you feel the program is not right for you at any time during the first thirty (30) days of enrollment in Merchant Mastery Elite, upon written request, we will issue you a full refund. (This only applies to Merchant Mastery Elite.)

 

But to get the absolute best out of our proven system, you must provide three things on your own: Product-Market Fit, Product-Channel Fit, and Merchant-Market Fit. Please see this blog post for further details.


Refunds on Other (Non-Course) Merchandise 

If you're not completely satisfied with your Merchant Mastery merchandise (e.g., clothing, etc.), just return the unused item in the original packaging within 21 days of shipping, and we will issue you a full refund.


Your purchase of a product or service or ticket to an event may or may not provide for any refund. Each specific product, service, event or course may specify its own refund policy.


Full details of our Refund Policy can be found in our Terms of Service.

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